Terms of Service

Effective date: 1 January 2024

1. Acceptance of Terms

By accessing and using the FarmSpace platform (“the Service”), operated by Africa Farmers Network (Pty) Ltd (“we”, “us”, or “our”), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Use of Service

The Service provides agricultural content, community features, and event information for farmers in Africa. You agree to use the Service only for lawful purposes and in accordance with these Terms.

3. User Accounts

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Intellectual Property

All content on FarmSpace, including text, graphics, logos, videos, and images, is the property of Africa Farmers Network or its content creators. You may not reproduce, distribute, or create derivative works without express written permission.

5. User Content

By submitting content (comments, likes, or other contributions) to the Service, you grant us a non-exclusive, royalty-free license to use, display, and distribute that content in connection with the Service.

6. Disclaimers

The Service is provided “as is” without warranties of any kind. Agricultural advice and information is for general informational purposes only. Always consult with qualified professionals for specific farming decisions.

7. Limitation of Liability

Africa Farmers Network shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Shop quotes, invoices, and refunds

FarmSpace shop requests are for proforma invoices only. No payment is taken online. A quote request is not a binding order until we issue a proforma invoice and you accept it.

  • Quotes: We may confirm stock, shipping, and taxes before issuing a proforma invoice. You may cancel a quote request at any time before you accept the invoice.
  • Accepted invoices: Once you accept a proforma invoice and pay, that becomes an order.
  • Cancellations after payment: Contact us as soon as possible with your order reference. If the order has not yet been packed or dispatched, we will cancel it and refund you. After dispatch, the return and refund rules below apply.
  • Damaged, incorrect, or not as described: Contact us within 7 days of delivery with your order reference and photos. Where the claim is valid we will arrange a replacement, credit, or refund.
  • Change of mind: Unused goods in original, resaleable packaging may be returned within 7 days of delivery if we agree in writing first. Return shipping is for your account unless we supplied the wrong item.
  • Non-returnable items: Opened chemicals, perishable goods, special-order, or custom items cannot be returned unless they are faulty or supplied in error.
  • Refund method: Approved refunds are paid back to the original payment method, usually within 10 business days of approval.

For refund or return queries, email angeliqa@farmspace.co.za with your order reference.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

10. Contact

For questions about these Terms, please contact us at angeliqa@farmspace.co.za.